1. Type of Information Collected
When you visit the Website, we may collect certain non-personal information such as your Internet Protocol (‘IP’) address, operating system, browser type, and Internet service provider. This type of information does not identify you personally. When you register with the Website or respond to advertisements or posts on the Website or post contents on the Website without registering, we may also collect personal information that you provide such as your name, mailing address, email address, contact number, your location and depending on the service used the financial information. We collect and store your contact details, gender, age, and/or company name if you choose to register with viralava. If you provide your phone number, it will be displayed in your posting. Further, if you have provided your phone number and posted an advertisement using your account, you agree to receive communications on the provided phone number from our side which may include but not be limited to automated calls or text messages. The communication may require you to confirm and verify that your account has been used to post the relevant advertisement on the Website. In addition to the above, we also collect computer sign-on data, statistics on page views, traffic to and from viralava and Ad data (all through cookies) which you can take steps to disable the cookies on your browser although this is likely to affect your ability to use the site. We may also collect additional information that our users provide, such as new or deleted postings, new or deleted comments, keyword searches, scam reports and new contact sellers in addition to other information, including users IP address and standard web log information. We may use a third-party credit card processing company or other third party companies to monitor site traffic, which may, in some instances, store your information. By using this Website or the Service, you consent to collection, storage, and use of the personal information you provide for any of the Services that we offer, and your consent to our collection of any changes or updates that you may provide to any information you provide is collected.
4. How Your Information is Used
5. Protecting Your Personal Information
You are a valued customer, and we recognize that protecting your privacy is important to you. For this reason, we are committed to protecting the personal information you provide in a variety of ways. We do not directly process any payments and do not store your credit card information. Your Registration Information may be protected by a unique customer password and user ID. You should not disclose your password information to anyone and you should always remember to log off if using a shared computer. Lastly, you may utilize the Website as an anonymous user by not registering. We have taken certain security protections in safeguarding your personal information. However, as with most electronic transactions, no method is 100% safe. While we strive to use a commercially acceptable means to protect the personal information you provide, we cannot guarantee its security. Therefore, you acknowledge and agree that we assume no liability regarding the theft, loss, alteration or misuse of personal or other information or Content, including, without limitation, such information that has been provided to third parties or other users, or with regards to the failure of a third party to abide by the agreement between us and such third party. You may participate in our Forum or utilize our Comments feature. For postings to the Forum, your username will be posted. For postings using the Comments feature, your name and email will only be posted if you provide it in the comment. We strongly discourage posting any information on these features or in any Content posted by you that you do not want others to see. You agree that you are responsible for maintaining the confidentiality of your username and password, and all uses of your account, whether or not you have authorized for such use.
6. Accessing and Modifying Personal Information and Communication Preferences
You may access, remove, review, and/or make changes to personal information that you have provided to us. We delete personal information when we no longer need it for the purposes of the Website and retain personal information as permitted by law to prevent and resolve disputes, enforce our policies. If you register or respond to advertisements or posts on the Website or post any content on the Website, we may send you certain notifications, advertisements, promotions, surveys and specials. We may also send you any legally required notifications and certain notifications, including but not limited to, service related notices or notices regarding a change to any of our policies etc. In order to opt-out of receiving these notices, you may need to deactivate your account. You can opt out of certain e-mail communications from us, including our newsletters, notifications that a user has commented on your posting, and notifications that you can refresh your posting. We will not change your preferences without your consent. You cannot opt out of receiving transactional communications from viralava related to your account.
8. Using Information from viralava
You may use personal information gathered from viralava only to follow up with another user about a specific posting, not to send spam/ phising or collect personal information from someone who hasn’t agreed to that.
9. Data Security
We may use a number of mechanisms (encryption, passwords, and physical security) to protect the security and integrity of your personal information against unauthorized access and disclosure. Unfortunately, no data transmission over the internet can be guaranteed to be completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.
10. Confidentiality of Information
11. Notification of Changes
Any disputes regarding your privacy are subject to the Terms and conditions of viralava, including but not limited to any provisions related to indemnification and limitations on damages.